Frequently Asked Questions
Hiring a Bassinet
Are the bassinets the same as in Australian hospitals?
Our bassinets have a stainless-steel frame, wheel breaks, a waterproof mattress, and two trays for storage. Our bassinets are e carefully inspected and cleaned before each new hire.
Is delivery included with my hire?
We offer a delivery service for a small fee depending on your location. Please refer to our pricing page for further information.
What payment methods are available?
Payment can be made via bank transfer or cash.
Bookings
How far ahead should I book?
We recommend booking sometime during your last trimester. When you’re ready, simply advise us of your due date, so that we can put a bassinet aside for you.
My baby has arrived, but I do not have a booking — can I still hire a bassinet?
Not a problem! Please call us ASAP and we will organise an urgent delivery or collection for you (same day in most cases).
Can I extend my hire?
Yes, absolutely. Please contact us and we will arrange an extension for you without delay.
Caring for your Bassinet
Is assembly and linen required?
The bassinet frame is one solid piece, so it does not require assembly. All other accessories (waterproof mat and trays) are delivered clean and sanitised, ready for immediate use.
Standard bassinet linen can be used, or you can cover the waterproof mattress with a standard-size cotton pillow case. The dimensions of the waterproof mattress are 31cm (W) x 67cm (L).
How should I clean and care for the bassinet?
Please use warm soapy water, a gentle disinfectant and then dry with a microfibre cloth. Please note that the acrylic bassinet is fragile and abrasives will cause scratching.
If the bassinet gets damaged, then we will need to charge you for the cost of repairs of replacement. Please refer to our Terms & Conditions for further information.
Can I travel with the bassinet?
Yes! In fact the bassinets are perfect for travelling families. We can deliver to (or collect from) Perth Airport, any hotel, or accommodation if this is within a 20km radius from Perth CBD. If your travel plans change, an extension can be easily arranged, subject to availability.
Safety Precautions
The hospital bassinet should be set up on a level floor, with the breaks applied at all times.
Small children should be restrained from climbing on the bassinet.
Never leave your baby in the bath for any reason, without the supervision of a responsible adult.
Provide a safe sleeping environment for your baby following SIDS and Kids Guidelines.
Discontinue use of your bassinet when your baby can roll or sit unassisted.
Need a hand?
Please give us a call. We love to help — seriously.